DMRC to provide auto top up facility to commuters once services resume

The move is going to minimise the chances of physical contacts to contain the chances of COVID spread

Now get New Smart Card with Auto-Top feature or upgrade your existing Smart Card with this feature through the mobile App ‘Autope’
Now get New Smart Card with Auto-Top feature or upgrade your existing Smart Card with this feature through the mobile App ‘Autope’

New Delhi (Metro Rail News) – The Delhi Metro commuters will now be able to avail the facility of a new type of Smart Card which comes with an Auto Top-Up feature enabling them to recharge it automatically at Automatic Fare Collection (AFC) gates of the Metro stations once Metro services resume. This New Smart Card is available for customers through the App ‘Autope’ which is specially developed for this purpose.

The Smart Cards issued by the ‘Autope’ will offerauto top-up functionality whenever the value of Smart Card goes below Rs. 100 and will automatically recharge the card with Rs. 200 at the Automatic Fare Collection (AFC) Entry Gate itself. ‘Autope’ will auto-debit the topped up value from customer’s linked card/bank account the next working day.

In addition, those commuters who already have existing Delhi Metro Smart Cards can also get the Auto Top-Up feature enabled in their cards by registering through this App (Autope). Such existing cardholders need to visit the Customer Care Centre of any of the Metro stations after three days of registration to get their smart cards activated for this facility as a one-time exercise. This feature comes handy at these times wherein, commuters are going to follow a new travel protocol in future which calls for social distancing and contactless services due to the ongoing COVID pandemic. However, irrespective of the new card/feature, the existing Smart Cards owned by the commuters will continue to remain valid in the same manner as they used to be so far.

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“This initiative is in line with the DMRC’s commitment towards supporting the digital drive to promote cashless transactions among the Delhi Metro commuters. This new feature/card empowers a commuter to get his/her smart card auto topped up at AFC Gates across the network which will help him/her to have seamless travel without worrying about top-up from time to time” said Dr. Mangu Singh, the Managing Director of DMRC.

Apart from auto-top-up facility, the benefits extended by ‘Autope’ also include home delivery of New Cards, besides their customisation facility and 5% additional discount on each top up.

‘Autope’ smart cards are supported by auto debit facility for recurring payments launched recently by National Payment Corporation of India (NPCI) and it allows the customers to setup UPI Mandate for their Metro payments. ‘Autope’ is developed by M/s Anduril Technologies Pvt. Ltd. in association with DMRC and NPCI ” a statement of DMRC said.



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