Chennai Metro Issues Tender for Feeder Services Operator

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CHENNAI (Metro Rail News): Chennai Metro Rail Limited has floated a tender looking for a firm that can operate a uniform feeder service across its existing 32 phase-1 stations and eight phase-1 extension stations, providing commuters with first and last-mile connectivity.
This comes after CMRL discontinued operations of share auto and feeder cab services in 13 stations following complaints from commuters. The move also comes at a time when CMRL’s 45km phase-1 line is recording only 25% of its pre-Covid average daily patronage, apart from the 9km phase-1 extension line in north Chennai getting ready for commercial operations by early 2021.

The schedule of feeder service operations will be in consonance with the metro train time table. “The feeder vehicles to and fro from the metro stations are to be operated around a 5km radius,” said an official. The selected operator will be given a license to run their vehicle for a period of two years.
Since the resumption of train services on September 7, metro rail’s daily average patronage has grown by 53%. From 14,798 in September, which is now at an average 22,685 in November though it is still 25% of Metrorail pre-covid daily average patronage, which was 1.16 lakhs. More people would opt to use metro trains when a uniform feeder service is launched that could take passengers from metro stations to their destination and back.
Before the lockdown, CMRL was operating share-auto and cab services in 13 stations on a trial basis. They also operated an app-based cab service in eight stations, which was later planned to be extended to all stations. But officials said the contract was terminated following poor performance and feedback from commuters.

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