Mumbai: On September 2, the issue arises with the Monorail services came to a standstill due to cable infringement leaving 60 passengers stranded on the train. Then the Monorail operator has written to Mumbai Police and Mumbai Fire Brigade seeking their assistance and cooperation, in case of an emergency or accident. Later the operator has also written to hospitals along the Chembur-Wadala route for cooperation, in case of a medical emergency.
Due to this incident the passengers stranded for almost one hour and services being a delay for three hours. This is not first in fact ever since Chembur-Wadala Monorail services started in February 2014, there has been a number of times a constant breakdown arises with passengers getting stranded inside due to various technical glitches.
The Larsen & Toubro, Scomi Engineering (LTSE) the operator of Mumbai Monorail has informed Mumbai Police about the point of contact of all seven Monorail stations between Wadala Monorail Depot and Chembur and has sought assistance during any incident, accident or emergency in a letter. The LTSE also wrote the letter to Mumbai Fire Brigade seeking assistance in wake of an emergency.
In November the services of Chembur-Wadala Monorail route were suspended in November 2017 due to a fire incident in an empty coach near Mysore Colony Monorail station. After this later the Monorail services were resumed on September 1, and which delay the services between Wadala and Mahalaxmi, which were expected to start from March 2019.
Apart from this, LTSE has also sent the letter to two hospitals Rajawadi Hospital and Pandit Madan Mohan Malaviya Hospital near the Monorail route requesting them to assist staff and passengers in case of any medical emergency.
The Informing relevant authorities like police, fire brigade and hospitals is a normal process, and the same was done after Sunday’s incident. It is always better to inform them about the relevant point of contact that is useful during an emergency, said an official of Mumbai Metropolitan Region Development Authority (MMRDA).