Soon cab service on call for Chennai Metro commuters

Chennai Metro
Chennai Metro sees an increase in ridership

Chennai: Commuters looking to reach out to their nearest metro station in Chennai will be able to board a cab on call. As per recent development, Chennai Metro is all set to launch affordable cab services for metro riders.

This service will be exclusively for metro commuters who wish to reach nearest metro station. Rider will have to call and hop on to a cab and reach the destination station within minutes.

As per the information provided by the Chennai Metro Rail Limited (CMRL), the commuters have to call the customer care number 18604251515 to book the cab. To start with this cab on call facility will be made accessible only for riders residing within 3 km radius of five Chennai Metro Rail stations. These stations are – Alandur, AG-DMS, Anna Nagar East, Vadapalani, and Koyambedu.

Explaining the process, a Chennai Metro officials shares with media that if a commuter who is waiting at Saligramam location and wants to take a train from the nearest metro station – Vadapalani in this case, he can call the customer care number and give his location. The cab driver will reach the spot and bring him to the desired metro station.

Making the ride affordable for commuters, the metro officials have kept a fixed amount for the pickup and drop services. Riders will have to shell out only Rs. 15 per ride. But this service is only available within 3km radius of the metro station.

Initially, this service will be offered at five stations but then it will be extended to other stations as well. The five stations selected for cab on call service already offers cab services at the station. This is service is offered to commuters who wish to reach home after de-boarding from metro.

Commuters want an ‘app’ interface

Chennai Metro commuters are happy with the cab on call services initiative. But they feel that they should be able to book a cab using the app instead of calling customer care number.

Commuters feel this feature should be added in app wherein the cab driver can located the rider via GPS. This will help commuters track the driver too and vice-versa.

Chennai Metro officials however might not include the facility on app immediately. They will be exploring to incorporate the feature in app too but cannot set a time frame to it, shares the official.

Offering last mile connectivity, Chennai Metro introduced cabs and autos to make travel easy for commuters. This facility was recently started at various stations. The metro stations where this was started are Thirumangalam, Ashok Nagar, Ekkatuthangal, Alandur, St. Thomas Mount, Guindy and Koyambedu.



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