Metro Rail News Managing Editor Mr. Narendra Shah conducted an email interview with Mr. Syed Sajjadh Ali, MD – Electrical Sector (India) at Eaton, In Which Mr. Ali, shared the journey of Eaton so far and its prospects. He stated that Eaton’s goal is to enhance people’s standard of living with the help of improved technologies. He added that Eaton’s product aims to provide safe, reliable, high-performance solutions. Finally, he emphasized that consumer’s satisfaction is the primary goal of the company. Here is the edited excerpt:
Narendra Shah (NS): Eaton is a global power management company operating and doing business in more than 175 nations. How does it feel to be on a lead role for India region and what does it mean to you in terms of your goals and career prospects?
Syed Sajjadh Ali (SSA): I have been with Eaton now for over a decade. When I look back at my journey, it gives me immense satisfaction as to how the Eaton Electrical sector has progressed in India and has gone stronger by each year. Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe, and sustainable, and Eaton India is well aligned with this goal. I am grateful to our customers and partners who have trusted the Eaton brand and made us a success.
NS: What are your immediate plans and strategy to leverage and execute company’s goals and vision in India in terms of electrical sector specifically which you are heading presently in the country for the company?
SSA: Electrical sector comprises power quality (UPS and IT Infrastructure solutions) and power distribution (MV & LV switchgear, Fusegear, and control gear solutions). All our product ranges focus on providing safe, reliable, and high-performance electrical solutions to our customers. These solutions fit very well for Indian customers who are seeking clean and green global standard solutions suitable for Indian conditions. Digitalization and Energy Transition are our new two key focus areas, and we in India are working on some very interesting products and solutions to support the organization’s objectives.
NS: In what ways do you think your skill and expertise will help company’s profile and network in India. India is a big market in terms of energy and infrastructure. What according to you can be an appropriate strategy to meet business goals of the company and India’s energy needs at the same time?
SSA: As a technology leader, Eaton constantly endeavors to ensure that its products and solutions meet the precise needs of the customers. Eaton in India continues to expand its capabilities in both power quality and power distribution by introducing new products and solutions that address specific electrical power management needs of the country.
NS: Rapid urbanization, huge investment by government for infrastructural development, urban transportation etc. Don’t you think Indian companies have failed to capitalize on this part in terms of providing better quality of life and environment through power management solutions as companies like Eaton is doing?
SSA: I don’t think organizations have not taken into cognizance the fact of the development happening in the country. Yes, there is always room for improvement, and I think companies are delivering some excellent solutions to the customers today including Eaton which is serving customers across the segments – Data centers, Govt., Residential, Commercial and Industrial and Infrastructure.
NS: Which Indian company do you think meets and matches the quality and standard of product and services that of Eaton?
SSA: I would not like to pick anyone or two names. I think all the organizations are meeting their customer demands with the right products and solutions and growing the overall market.
NS: Which is the most popular product and service of Eaton globally? Which product and service does Eaton boasts of and is considered unmatched in its segment?
SSA: Eaton is dedicated to ensuring that reliable, efficient, and safe power is available when it’s needed most. With unparalleled knowledge of electrical power management across industries, experts at Eaton deliver customized, integrated solutions to solve our customers’ most critical challenges. Our focus has always been to deliver the right solution for the application. But decision-makers demand more than just innovative products. They turn to Eaton for an unwavering commitment to personal support that makes customer success a top priority. Some of the innovative solutions that Eaton offers are as below:
• 12kV Ring Main Units (RMUs) for utilities, industries, renewable and infrastructure
• 36kV RMUs for utilities, industries, renewable and infrastructure
• Clean and green solid insulated units made exclusively of environmentally-friendly
• Lithium-ion Batteries: Efficient Energy Storage Solution
• Micro Data Center – Suitable for Edge computing
NS: India being the second most populous country has a huge consumer and customer base. Do you think Indian companies are doing good and competent enough to draw the benefit of an exponentially large and untapped consumer market?
SSA: Yes, I think everyone is doing their fair bit of contribution for it and today’s consumer is quite literally spoilt with choices and can get customized solutions to suit their needs.
NS: Please tell us something about your future goals and career plans?
SSA: Business Growth with a positive impact to people’s lives and the environment is our only focus.
NS: You already have a very successful career in a very short period. What would be your message to youth in this regard?
SSA: I think there are no short-cuts or magic mantras to success. Each one has to work towards their goals and objectives passionately with a never-give-up spirit.
NS: We would like to know your views about Metro Rail News and your message for our readers?
SSA: I feel Metro Rail News is doing a great job by putting all the relevant content about Metro Rail work happening in India, which is very useful for companies like us and also for people involved in developing metro projects. I wish all the best to your team.