Significant surge in users of Metro Smart Card: DMRC

Currently, about 2.5 crore Metro smart cards are in circulation.

Delhi Metro Smart Card
Delhi Metro Smart Card

NEW DELHI (Metro Rail News): The Smart Card usage among Delhi Metro commuters for their daily travel has witnessed a significant surge in the year 2022 so far, the Delhi Metro Rail Corporation said in a statement. Since January 2022, around 78% of the Metro commuters are using the Smart Cards for Metro travel on regular basis which used to be around 70% in the Pre-Covid days. Currently, about 2.5 crore Metro smart cards are in circulation.

In 2002, Delhi Metro became the first Metro rail in the world to introduce Contactless Smart Tokens (CST) and Contactless Smart Cards (CSC) in place of paper tickets to travel in the Metro. Earlier, these smart cards had to be procured from foreign vendors but now these are completely manufactured in India as a major initiative towards the Government of India’s ‘AatmNirbhar Bharat’ mission.

Around 10-12 thousand Metro Smart cards are being sold each day from the Metro stations and DMRC is also providing dedicated exit gates for Smart Card users only at most of its stations. In addition, a flat 10% discount is provided on each journey and additional 10% discount is also provided if the journey is performed by entering the Metro system during defined off-peak hours.

DMRC in the recent past has also launched various initiatives to facilitate easy top-up of smart cards to avoid queues and save time at stations. This includes the option of Smart Card Top up through TVMs, the launch of Metro Combo cards with various banks, Credit/Debit card transaction facility at stations, net banking using, mobile wallets etc.

DMRC intends to increase this figure substantially to a level similar to that of the other Metro systems like Singapore and Hong Kong where almost 100% of Metro users are relying on Smart Cards for their smooth and comfortable daily journey.


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